Assistant Manager
Job Title: Assistant Manager (Hartig Location)
Job Overview
As an Assistant Manager at Charlotte’s Coffee House, you will play a vital role in supporting the Location Manager and ensuring smooth day-to-day operations. Fully cross-trained in key managerial and operational functions, you will oversee essential aspects of the café, including inventory management, team training, and task delegation. You will also step into a leadership role during the Manager’s absence, ensuring the team’s success and delivering an exceptional guest experience.
Key Responsibilities
- Order Management: Manage and place all orders (except during planned days off), ensuring adequate supplies and inventory levels.
- Team Training: Train team members across roles to maintain high service standards and operational efficiency.
- Operational Oversight: Collaborate with the Location Manager to attend weekly meetings, track team performance, and set goals.
- Task List Management: Review and confirm completion of the team’s task list twice weekly, ensuring accountability.
- Acting Manager Duties: Lead the location in the Manager’s absence by addressing staff concerns, supervising daily operations, and managing disciplinary actions when necessary.
Qualifications
- Strong organizational and communication skills with a team-oriented mindset.
- Ability to multitask and adapt in a fast-paced environment.
- Prior experience in management or supervisory roles is preferred.
- Professional approach to handling customer service and employee management.
- Availability to attend weekly meetings and provide on-call support when needed.
Perks & Benefits
- Subsidized Healthcare: Affordable health coverage.
- Free Gym Membership: Complimentary access for employees attending ten sessions monthly.
- Work-Life Balance: Enjoy two guaranteed days off per week.
- Career Growth: Opportunities for advancement within Charlotte’s Coffee House.
Compensation: $17 - $18 per hour.
Location: Charlotte’s Coffee House – Hartig Location - 1600 University Ave, Dubuque, IA 52001
Join the Team
Please join Charlotte’s Coffee House, where we’re passionate about creating a warm, welcoming atmosphere and delivering exceptional service. If you’re looking for a role that offers variety, growth opportunities, and the chance to be part of a collaborative team, apply today!