Job Title: Charlotte's Team Member (Full-Time or Part-Time)
Company: Charlotte’s Coffee House

Job Overview

As a Team Member at Charlotte’s Coffee House, you will be a crucial contributor to our dynamic team, ensuring smooth daily operations across our locations. This role requires versatility and dedication, as you will be fully cross-trained in various café and kitchen functions, including barista, kitchen expediter, food preparation, cashiering, and customer service. Your primary goal will be to create a welcoming environment and exceptional experience for all our guests.

Key Responsibilities

• Deliver outstanding customer service, anticipating and addressing guest needs promptly.
• Prepare and serve high-quality coffee, beverages, and food items in adherence to our quality standards.
• Ensure accuracy and quality in all food orders by coordinating kitchen and front-of-house service.
• Operate the cash register, process transactions, and handle cash securely
• Perform opening and closing procedures to ensure both locations run efficiently
• Maintain cleanliness and organization of all work areas, including dishwashing, sanitizing, and restocking
• Foster a team-oriented atmosphere, collaborating effectively with colleagues to solve problems and maintain service flow

Qualifications

• Strong communication skills and a positive, team-focused attitude
• Ability to multitask and adapt in a fast-paced environment
• Flexibility to work across different roles and shifts, including weekends
• Excellent organizational skills, particularly with food presentation, quality, and cleanliness
• Previous experience in café, kitchen, or customer service environments is preferred but not required
• Knowledge of food safety and kitchen hygiene practices is a plus
• Must be 18 years or older
• Weekend availability is required.​​​​

Perks

• Competitive hourly wage, including tips

• Free gym membership for employees who attend at least ten sessions per month

• Medical benefits eligibility after 90 days

• Yearly raises based on performance

• Flexible working hours and opportunities for growth within the company

• A supportive, team-oriented workplace

Benefits

• Yearly performance-based raises

• Complimentary gym membership

• Medical benefits after 90 days

• Opportunities for career advancement

Compensation: Starting at $12 - $14 per hour + tips (average $3–$7 per hour)

Locations Open:

• Charlotte’s Coffee House – Downtown Location
• Charlotte’s Coffee House – Uptown Location
• Charlotte’s Coffee House – Cedar Crest Location

Join the Team
Please join Charlotte’s Coffee House, where we’re passionate about creating a warm, welcoming atmosphere and delivering exceptional service. If you’re looking for a role that offers variety, growth opportunities, and the chance to be part of a collaborative team, apply today!