Charlotte's Team Member (Full Time)

Dubuque, IA
Full Time
Entry Level

Job Title: Charlotte's Team Member (Full Time)


Job Overview

As a Full-Time Team Member at Charlotte’s Coffee House, you will be a crucial contributor to our dynamic team, ensuring smooth daily operations across our flagship locations. This role requires versatility and dedication, as you will be fully cross-trained in various café and kitchen functions, including barista, kitchen expediter, food preparation, cashiering, and customer service. Your primary goal will be to create a welcoming environment and exceptional experience for all our guests.


Key Responsibilities

  • Deliver outstanding customer service, anticipating and addressing guest needs promptly.
  • Prepare and serve high-quality coffee, beverages, and food items in adherence to our quality standards.
  • Ensure accuracy and quality in all food orders by coordinating kitchen and front-of-house service.
  • Operate the cash register, process transactions, and handle cash securely
  • Perform opening and closing procedures to ensure both locations run efficiently
  • Maintain cleanliness and organization of all work areas, including dishwashing, sanitizing, and restocking
  • Manage inventory levels, food orders, and proper storage, adhering to all health and safety regulations
  • Foster a team-oriented atmosphere, collaborating effectively with colleagues to solve problems and maintain service flow

Qualifications

  • Strong communication skills and a positive, team-focused attitude
  • Ability to multitask and adapt in a fast-paced environment
  • Flexibility to work across different roles and shifts, including weekends
  • Excellent organizational skills, particularly with food presentation, quality, and cleanliness
  • Previous experience in café, kitchen, or customer service environments is preferred but not required
  • Knowledge of food safety and kitchen hygiene practices is a plus
  • Must be 18 years or older

Perks

  • Competitive hourly wage, including tips
  • Free gym membership for employees who attend at least ten sessions per month
  • Medical benefits eligibility after 90 days
  • Yearly raises based on performance
  • Flexible working hours and opportunities for growth within the company
  • A supportive, team-oriented workplace

Benefits

  • Yearly performance-based raises
  • Complimentary gym membership
  • Medical benefits after 90 days
  • Opportunities for career advancement

Compensation: Starting at $14 per hour + tips (average $3–$7 per hour)

Location: Charlotte’s Coffee House – Downtown & Uptown Locations

Join the Team
Please join Charlotte’s Coffee House, where we’re passionate about creating a warm, welcoming atmosphere and delivering exceptional service. If you’re looking for a role that offers variety, growth opportunities, and the chance to be part of a collaborative team, apply today!

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